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Job DescriptionFRONT DESK ASSOCIATE

Are you a lover of music who also loves working with people? Are you looking to be part of a team where you will be valued, supported, and rewarded for taking on new initiatives? As ObiWan would say, this IS the job you’re looking for. 😉

⭐️ THE OPPORTUNITY ⭐️

The Real School of Music is the fastest growing music school in New England – and we’re looking for a FRONT DESK ASSOCIATE team member to join our band on Saturdays & Sundays and provide a friendly face, welcoming place, and organized space for our students and instructors. This is a part-time opportunity in Burlington, MA and requires a full 4-5hr shift on Sundays ideally with additional availability on Saturdays and opportunities for weekday shifts when available. Our schools are open Saturday 9am-6pm and Sunday 10am-2pm, and during the week, our schools are open Monday-Friday 12-9pm.

Our Front Desk team members juggle many hats and are regularly rewarded for their hard work, achievements, and positive influence on our schools. Here’s a peek at some of the things the Front Desk Associate would be able to do:

  • Greet your customers like friends and share opportunities for longer lessons, additional programs, etc.
  • Give tours of the school to new students, sharing an overview of our programs, and answering questions as they arise for the best introductory experience to the school
  • Welcome new initiatives from the company to drive the school forward towards our goals as a team
  • Call and follow through with leads by email and phone
  • Learn scheduling software to book and reschedule lessons as well as take payments
  • Process any instructor and student needs for rescheduling, resources, make-up lessons, etc.
  • Maintain cleanliness of the school with proper opening and closing procedures
  • Create a positive atmosphere to make the school a better place
THE BENEFITS

➤ Starting at $19/hr
➤ Regular incentives to receive bonuses each pay period
➤ Health Insurance available for employees working 25+ hrs
➤ Paid time off for all employees
➤ 401(k) program for all employees

MUST HAVES:

✅  1+ years of sales experience
✅  Excellent customer service skills to connect with current and potential students and families
✅  Strong written and verbal communications skills
✅  Flexibility to embrace change and shift priorities to meet deadlines
✅  Motivation to work independently and collaboratively with teams
✅  Eagerness to learn – ideally having some experience with Google Suite
✅  Valid driver’s license and reliable vehicle required

With so much creative energy, wonderful students, incredible instructors, and continuous growth, needless to say you will always feel inspired and will never be bored! So, are you ready to join our band now? Apply today and we’ll reach out with next steps!

APPLY NOW


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